Frequently Asked Questions
Everything you need to know about your Calmi experience.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location.
How do I return an item?
We offer a 30-day return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a full refund.
What payment methods do you accept?
Calmi accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring your favorite garment at home and comparing it to our specifications for the best fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.
How should I care for my Calmi garments?
To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Specific care instructions are located on the inner label of each piece.